Settings
Edit child profile fields, manage your subscription, install the app, restore a missing subscription. The 4 things, on one page.
When to Use This
Open Settings when something has changed: what calms Avery down stopped working, you want a bigger or smaller plan or Beacon says Free when you know you paid. The cards are stacked top to bottom; you'll usually only need one at a time.
How It Works
Edit Child Profile
On the My Child card, tap Edit to change four answers: name, age, what lights them up and what calms them down. Tap Save Changes and Crisis Mode, the Workshop tools and the chat use the new answers from then on.
Manage Your Plan
The Plan card shows your plan, the card on file, the price and the date it renews. Three buttons sit under it: Change Plan opens the plan list, Update Payment changes your card and Cancel stops the next renewal, so you keep what you paid for until that date. After you cancel, a Resume Subscription button lets you change your mind.
See When a Plan Change Starts
If you picked a smaller plan, an amber note under the Plan card says which plan you switch to and on what date. You keep your current plan until then, and there is no partial refund for the days left. Tap 'Cancel Scheduled Change' to call it off.
Install + Restore
The Install card puts Beacon on your home screen. On Android and in Chrome or Edge, tap Install the App. On iPhone or iPad it shows the three taps to do in Safari instead. If your paid plan has ended, the Plan card says 'Welcome back.' with a Restore button named for your old plan (for example Restore Plus). Tap it, enter a card and the same plan starts again.
A Real Example
Maya is on Plus. Today she calls off the switch to Standard she had booked, updates her card and puts Beacon on her phone's home screen.
| Section | What's Visible |
|---|---|
| Plan Card | Plus, with rows for the card on file, the price ($14.99/mo) and the renewal date (Jun 13, 2026) |
| Scheduled Change Banner | An amber note: 'Your plan switches to Standard on Jun 13, 2026. No partial refund. You keep your current plan's features until then.' with a 'Cancel Scheduled Change' button. |
| Maya Taps Cancel Scheduled Change | The switch is called off, the amber note goes away and Maya stays on Plus. |
| Update Payment | Maya taps Update Payment, types her new card in the box that opens and saves. The Plan card shows the new card. |
| Wrong Email | If Settings shows Free after you paid, you may be signed in with a different email from the one you paid with. Tap Sign Out at the bottom and sign in with the email on your receipt. |
| Install the App | Android: an Install the App button. iPhone: three steps instead: tap the Share button in Safari, tap 'Add to Home Screen', then tap 'Add'. |
What Beacon Auto-Knows
- Your child's answers from sign-up: 4 you can edit here, and the rest you can change by telling Beacon in the chat.
- Your plan. When you pay for one, Settings checks it with the payment company every time you open it.
- Any switch to a smaller plan you have booked for your renewal date.
- Whether Beacon is already on your home screen. Once it is, the Install card goes away.
How It Fits With Chat
- Settings doesn't have a Discuss button. It holds your account and plan, not anything to talk through.
- But Beacon in chat can send you here: 'Change what calms Avery down on the My Child card in Settings' or 'To cancel, head to Settings. You keep your plan until the renewal date. There is no refund for the days left.'
Try These With Beacon
“I want to cancel. What happens to my data?”
Explains: when you cancel, you keep Plus until the date your plan would have renewed, then the account drops to Free (1 lifetime use of each Workshop tool). Your conversations and data stay. Before that date, tap Resume Subscription to undo it; after it, you keep Free and the Plus features lock again.
“I downgraded to Standard but I want Plus back.”
If the downgrade is scheduled but not yet effective: tap 'Cancel Scheduled Change' in the amber note. You stay on Plus. If the downgrade already happened: tap Change Plan and pick Plus. The upgrade starts the same day, and you pay only the difference up to your renewal date.
“I signed up but Settings says I'm on Free.”
Two likely causes: (1) the payment is still coming through. Settings keeps checking for about 20 seconds after you come back from paying, so wait a moment and refresh. (2) You are signed in with a different email from the one you paid with. Tap Sign Out and sign in with the email on your receipt.
“Install Beacon on my iPhone.”
An iPhone has no install button for web apps, so Settings shows the steps instead: open Beacon in Safari, tap the Share button, tap 'Add to Home Screen', then tap 'Add'. Beacon then opens full-screen from its own icon, like any other app.